Service Description

VENDING - Open Menu pricing (Attendees pay for themselves.) Invite your guests for a sweet experience. It only takes a few quick steps to have us out to serve your event and satisfy everyone's sweet tooth. The best option is for the organization's representative to place an official request for a scheduled service. Fill in the form and we will get back to you soon about our visit to your event. BOOKING SUBJECT TO APPROVAL. STEP 1: Rep contacts us to discuss date, time and method of payment. (This can also be filled in on our booking form - Request Only) STEP 2: Rep agrees to our minimum. STEP 2: We show up to serve the event. INCLUDED: • (2) TWO HOURS of service • MENU OPTION 1: Open Sales Menu pricing for individual purchases — Prices Vary • Uniformed staff REQUIRED: • For Event PullUP requests, the host/organization must agree to either reach our minimum ($450 for 2 hours) or pre-purchase. Attendees can choose any one of the frozen treats. Our minimum or per person charge may increase for holidays and holiday weekends. Extra servings available. If you wish to secure more time, please let us know. Our minimum will increase with time extension.

Cancellation Policy

For cancellations or reschedule, please contact us at least 24 hours in advance to avoid additional charges. Please email (frozensweetsshop@gmail.com) or call 877-968-8968 ext. 813 if you need to contact someone about your booking or cancellation. Minimum payments or guarantee fees are non-refundable without a 7 day notice. You may reschedule your event. Rescheduled dates or times are subject to availability. Effective SEPTEMBER 2023, if your invoiced payment exceeds $750, we will not be able to provide full refunds if cancelled less than 15 days. We will happily reschedule your event. Someone from our staff may contact you by phone, email or both to confirm your booking. Your reservation is official with payment and a confirmation email —"🍧Thanks for booking with FROZEN SWEETS!". No need to worry, we have you scheduled. If you have questions or concerns, please send us an email for fastest response. Custom Event Menus:: We can create a custom menu upon request. This menu can only be pulled from our existing menu. Some custom items may incur an additional charge. We will discuss all final details associated with your event. In some cases our event agreement may be sent to you to determine all logistics.

Contact Details